By Rob Basso on
3/7/2013 10:05 AM
When Maker’s Mark recently announced it was changing the alcohol content of its red wax capped whiskey, they believed they were meeting the demand of their customers. The growth within the whiskey market has taken off in America, with connoisseurs stocking their collections and riffing on the benefits of single versus double malt. People have really become passionate about the whole process, from barrel to bar, much the way wine enthusiasts do. Because of a supply shortage, Maker’s Mark lowered the alcohol content from 90-proof to 84-proof...
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By Rob Basso on
2/26/2013 10:10 AM
Many small business owners ask me how they should differentiate themselves in an ever-expanding marketplace. It’s not always a case of needing differentiation, but rather filling a need or void that has previously eluded them. I recently saw a Facebook update for a company called Resource Furniture and was immediately drawn to play their video. Now, I normally don’t play random videos, but I was actually trying to find a solution to a furniture problem, so I watched it...
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By Rob Basso on
8/7/2012 10:22 AM
Dave Carroll was a regular guy like you and me, just a singer/songwriter from Canada. Thanks to an incident involving United Airlines damaging his guitar and refusing to compensate him for it, he created a YouTube video to lodge his complaint publically. After an overwhelming response -to the tune of 12 million hits on his video “ United Breaks Guitars”- he’s now a published author, consumer advocate, professional speaker and consultant to major companies about responding to customer complaints...
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By Rob Basso on
7/25/2012 11:53 AM
While job candidates might be worried how recruiters and HR managers view them after checking out their social media profiles, a new study by North Carolina State University shows that employers should be worried about the same thing...
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By Rob Basso on
7/24/2012 11:42 AM
Social media. It’s everywhere you look. People walking down the street tweeting at their friends, your colleagues sending you LinkedIn messages, or your employees updating their Facebook statuses. At their computer. During work hours...
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By Rob Basso on
5/3/2012 9:53 AM
In this technologically dominant world it seems that more people are turning to the Internet to find their perfect mate, and I know several people who have succeeded! From Match.com and Eharmony.com to TrekPassions.com and FarmersOnly.com, there’s clearly a niche for everyone. But why stop there? Why not open up the world of internet dating to our little furry friends? As it turns out, New York City and San Francisco have already embraced the idea...
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By Rob Basso on
4/18/2012 12:47 PM
Instagram, an overnight internet sensation that has yet to celebrate its second birthday, officially sold to Facebook for $1 billion dollars. For those of you who are not familiar with the social network, the app is built around photography which offers mobile apps on smartphones. The app has 30 million users who upload more than five millions photos per day. Facebook has previously purchased smaller companies including a mobile-messaging app and an e-book publisher but none of it comes close to the size of Instagram...
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By Rob Basso on
1/12/2012 11:19 AM
On the fourth day of business, it’s time to ask if your job candidate has been naughty or nice this year. Yes, it’s social media time.
For employers, I can’t stress the importance of a social media search on your candidates. Type their name into Google and see what comes up. Any references to their last position? Great. Drunk pictures? Not so great...
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By Rob Basso on
11/9/2011 3:42 PM
When Facebook was introduced in 2004 it was available only to college students and shared only basic information. Then the “Wall” was added to open communication between Facebook users. In 2005, the “Photos” application was added. Finally in 2006, Facebook was opened to the general public and the social media craze took off...
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By Rob Basso on
8/4/2011 2:40 PM
Social media is one of the most important marketing tools your business can have, but it can quickly become overwhelming – if you have multiple business ventures or even just a personal profile and a business page, it’s easy to get lost in the sea of posts, tags, pictures, videos, and more. How can you keep track of postings and comments without letting your business page invade your life?
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By Rob Basso on
6/9/2011 12:07 PM
Everyone knows that this popular social media site is great for connecting with friends, family and attracting people to your business brand. I thought I had heard of every use of Facebook until I had a conversation with Basso On Business client Brian Fagan. Brian has been struggling with keeping himself on task and remaining motivated to accomplish the important things he needs to do each day to reach his goals. He recently started mapping out his schedule to stay focused in order to assure his goals are met, but it was not enough to hold him accountable...
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By Rob Basso on
1/27/2011 12:51 PM
As social media still continues to grow and play a major role in business each and every day you have to ask yourself the question, “Am I using my social media tools in the most effective and efficient way?”
I know that lots of you think social media can take away from your usual business day and it’s definitely something you don’t want to get completely wrapped up in, but managing your social media and keeping it up to date is a necessity for better business. There are a number of different social media management platforms and I recently came across a great one. It’s called Hootsuite and it comes to us by way of our friends in Canada up north. Hootsuite is a website and online brand management service, which publishes to websites such as Facebook, Twitter, LinkedIn, Foursquare, and WordPress...
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By Rob Basso on
11/8/2010 12:29 PM
I was speaking at a Chamber of Commerce recently, and asked the business owners in attendance to raise their hands if they utilized social media at their organization. About half the hands in the room went up. When I asked who actively used both Facebook and Twitter, only a smattering of hands went up. I found it surprising that while half the business owners in attendance used social media to a certain extent, only one profile was actively maintained and updated.
I started to think about why this could be the case and thought about how our usage of social media evolved. At my organization, we find both tools very important in getting out our message. We have thousands of followers on Twitter who may not follow us on Facebook, or vice versa, and it’s important our message is heard by everyone...
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By Rob Basso on
10/12/2010 3:26 PM
There is no denying the impact that social media has on the way we operate in our personal and professional lives. Incorporating Twitter and Facebook into my business while staying connected to emails with my blackberry has enabled me to keep one foot in the door at all times. Below is a summary of an interesting article I found that challenged college students to attempt to live in a social media free world...
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By Rob Basso on
9/14/2010 1:27 PM
Acquiring the skills to not only grab someone’s attention, but develop a relationship with that person is the key to successful marketing. Integrating social media opportunities into your current marketing plan can present itself as a challenge to many, but with the rise of technology, it is almost a requirement to know how to market your company using new media. Just be sure to remember those core “time-tested” techniques you learned before the days of social media. Applying old fashioned techniques to modern day social media, will give you an advantage in exactly how to dominate the world of marketing yourself and your business...
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